The directorate of civil registry, Nationality, Passports and immigration on Friday revealed that it has resolved the technical error that disrupted their services for a while and are now ready to begin issuing passports on Tuesday next week.
The head of the directorate Lt.Gen.Atem Marol Biar, apologized for the anomaly and invited everyone whose passports have delayed to begin reporting to their offices to collect it starting on Tuesday next week
“Regarding the states and foreign missions, I would like to request them to send their lists to the department of ICT on Monday August 22, 2022 so that we can print their passports,” he said.
The nationality, Passport and Immigration office late last year was put out of action by its German technology provider, Muhlbauer who switched off their system due to failure by South Sudan government to pay its bills.
Biar advised all immigration officials whose roles are to verify the documents to be very careful and alert at all times so that issuing documents to people who do not deserve it are controlled.
“I would like to notify our institutions that the visa exemption is not the responsibility of the Directorate for Civil Registry, Nationality, Passport and Immigration but rather a sole responsibility of the ministry of finance and planning,” Biar noted.
He revealed that they want foreigners to do verification from their embassy so that it is easy for them to handle those who will need express visas whom he advised must be able to inform them at least one week before the demand of the express visa in put on their desk.
